Despite its importance, many consumers hesitate to increase or obtain life insurance coverage. It’s important for agents to address these barriers sensitively and provide informed guidance built on a foundation of trust.
In today's fast-paced world, where instant gratification often reigns supreme, the importance of long-term investments like a quality life insurance policy can sometimes be overlooked by many consumers. As insurance professionals, it is our responsibility to help clients understand the significance of quality life insurance coverage.
At its core, life insurance is a selfless act, providing protection for loved ones and offering a sense of security throughout life's journey. For agents, building a relationship founded on trust with their clients is paramount, ensuring that clients feel understood and supported in navigating the complexities of the insurance industry.
Life insurance transcends mere financial investment: it is an expression of love and responsibility toward safeguarding one's family. Not having adequate coverage can be felt in both the short and long term.
However, only 52% of American adults report owning life insurance, and 41% of adults—both insured and uninsured—say they don't have sufficient life coverage, according to a study by LIMRA. And looking at younger demographics, just 40% of Gen Z adults and 48% of millennials say they own life insurance, and 49% of Gen Z adults and 47% of millennials say they either need to get coverage or increase their life insurance protection, representing 53 million adults.
Among millennial and Gen Z parents, more than half—56%—reported not having enough coverage. A significant obstacle is education, with 40% of Gen Z parents and 29% of millennial parents saying they haven't purchased life insurance because they don't know how much they need or what type to buy.
Financial stability, current and future obligations, and the overall well-being of dependents could be at risk without the safety net that life insurance provides. Therefore, it is important to tailor life insurance solutions to each individual's circumstances, ensuring comprehensive coverage that safeguards their financial security and that of their loved ones. Understanding the unique profile and financial status of each client is essential in highlighting the risks they face without sufficient life insurance protection.
Despite its importance, many consumers hesitate to increase or obtain life insurance coverage. Various factors may contribute to this reluctance, including misconceptions, financial concerns and discomfort with discussing mortality. As agents and brokers, it is important to address these barriers sensitively and provide informed guidance built on a foundation of trust.
Agents should also prepare for a diverse range of conversations to navigate with confidence. First, communicating the risks of being underinsured or uninsured is fundamental. Additionally, agents can personalize recommendations by building a comprehensive profile of each client via a Q&A process. This includes assessing earnings, dependents, financial goals, immediate concerns and future aspirations—all factors that vastly differ for everyone.
By presenting comparative costs and visual aids, such as infographics and data, agents and brokers can simplify complex information and facilitate informed decision-making.
Navigating Common Misconceptions
When discussing life insurance, agents and brokers often encounter common objections from clients that can stem from misconceptions about the insurance industry. Understanding these objections and addressing them thoughtfully can lead to more productive conversations.
Here are four ways to assist clients:
1) Assess. While clients may believe they are adequately insured, it is important to assess whether their current coverage aligns with their evolving needs and financial obligations.
2) Educate. It is key to educate your client that savings alone may not provide the same level of comprehensive protection that life insurance offers, particularly in the event of unexpected circumstances or prolonged financial commitments.
3) Acknowledge. The discomfort surrounding mortality is an essential aspect to deal with, and emphasizing the practical benefits and peace of mind that life insurance provides can help alleviate this unease.
4) Encourage. Highlighting the importance of proactive financial planning and the potential consequences of procrastination can encourage clients to prioritize life insurance.
Agents and brokers have important roles in guiding clients toward making informed decisions that safeguard their families' futures. By fostering trust, understanding individual needs and addressing common concerns, we can bridge the gap in life insurance coverage and empower clients to secure the protection they need and deserve.
Joshua Police is the executive vice president of distribution and business development at Boston Mutual Life Insurance Company, a national life insurance carrier providing flexible insurance products for working Americans.