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An Evolving Risk: Understanding Management Liability Insurance

Management liability will likely go through some shifts in the next few years as it adjusts to changes in social inflation and in court interpretations.
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an evolving risk: understanding management liability insurance

When companies face existential crises at the C-suite level, they rely on management liability coverage to fund their response, defense costs and more.

Management liability—also known as executive liability—policies typically fall somewhere under the property & casualty line, but recently have faced more headline exposure in cases that emphasize this insurance line's unique political and social risks.

What Is and Who Needs Management Liability Insurance?

Management liability insurance is a form of business insurance in the P&C line that businesses buy to protect themselves from risks related to their executives or other leadership positions. Done correctly, it's part of a broader enterprise risk management (ERM) strategy to protect businesses from a variety of threats

Small businesses, nonprofit organizations, and privately owned businesses are more likely to have broad management liability insurance policies, while publicly traded companies are more likely to have a variety of executive liability coverages that protect them in more specific situations.

Management liability insurance covers acts of the chief executives, directors, board members, managers and administrators. Broadly, executive liability insurance protects business members from the cost of litigation, which in turn protects the company from having to pay for litigation, as well. 

Subsets of business risk liability include:

  • Directors & officers insurance (D&O). D&O insurance is like malpractice for executives. If a board member is accused of misrepresenting the financial stability of the company, the CFO is accused of negligence in their financial oversight, or a middle director is facing charges of creating toxic work environments, the litigation costs will likely rest on some sort of D&O policy.
  • Employment practices liability insurance (EPLI). Situations of internal policy or employment such as wrongful termination, workplace harassment, discrimination, or retaliation suits all fall under employment practices liability coverage.
  • Executive life or disability policies. Executive life or executive disability policies compensate the company if something grim—such as death or dismemberment—happens to one of the people who are critical to the company's executive functioning and well-being. 
  • Fiduciary liability insurance. A fiduciary standard of care means a person is required to act in their client's best interest, to give them the same care they would give themselves. This fiduciary duty applies to people like financial advisors, attorneys, some insurance professionals, and people like the chief officers of the company. For example, if your HR manager is tasked with selecting an insurance plan, under the Employee Retirement Income Security Act (ERISA) they have a fiduciary standard of care. So, any shenanigans that cause employees or other stakeholders to accuse them of a breach of fiduciary duty could pose a costly court process.
  • Fidelity and crime insurance. Fidelity and crime insurance can make a business whole after theft or fraud. Also called fidelity bonds, businesses such as banks are required to carry policies to back up their reserves in case of forgery, fraud, theft or "Ocean's Eleven" type scenarios. 

Smaller businesses are likely to have broad policies where each of these categories—employment practices, D&O coverage, fiduciary liability—is relegated to a clause of generic coverage. However, larger private companies or even small publicly owned companies likely cover these policies individually, with specific coverage limits tied to various scenarios.

One common misconception is that insurance won't cover intentional acts. But, as “Lowenstein Sandler's Insurance Recovery Podcast" explains in a recent episode, insurance policies are often tasked with paying for incidents that are entirely intentional. Many of these nuances depend on the intended event and the anticipated outcome—something that can make insurance cases for business violations quite difficult.

What Does Management Liability Insurance Cost?

Broad management liability coverage and specific executive risk insurance policies aren't exactly apples-to-apples comparisons. A single business's cost and ability to find available management liability coverage depends on many factors, among them: 

  • Type of industry. Some industries are easier to insure than others. Insuring your client's dry-cleaning chain is going to be very different from setting up that Metaverse-only crypto company.
  • Age of company. A company with a proven business record dozens of years old will fare better finding insurance than one that entered the space more recently.
  • Size of company. Does the company have many managers who need coverage? Perhaps they only have one executive who holds all the power and therefore all the oversight responsibilities and risks. A balance of managers and other executives who share oversight and responsibility without becoming a cabinet of tyranny will appropriately spread risk, ensuring a good balance for insurance coverage.
  • Executives' personal histories. A CEO with a history of shenanigans, regulatory accusations or litigation may pose a larger liability to insure than one with an un-checkered past. 
  • Internal processes and procedures. Sticky notes and the honor system can get you by when you have a good executive team—this is a joke! Manual processes and data mismanagement is a huge problem. If an organization doesn't have a reliable system for internal controls, minimizing the room for error, and noting early red flags, then that company will likely pay more for insurance.

The Future of Management Liability Coverage

Management liability will likely go through some shifts in the next few years as it adjusts to changes in social inflation and in court interpretations. Let's be clear: Much of management liability is determined by attorneys and judges, people who cut deals over settlements and litigation. 

Those deals are getting trickier as new scenarios emerge. For instance, Sam Bankman-Fried, CEO of doomed bitcoin startup FTX has petitioned courts to give him priority on his D&O coverage's payout list. This means, of all claimants trying to get financial recompense from his D&O policy, he would be given first dibs. Estimates put his litigation total somewhere in the nine-figure range, the technical term for which is “a crap ton."

The recent sentencing of Joe Sullivan, chief information and security officer ay Uber, to three years in jail because of his policy of secrecy and subterfuge in addressing massive security breaches sent shockwaves through many C-suite executives. It's rare to see jail time associated with these violations, and this case will likely have many companies re-evaluating who is or isn't covered by their D&O policies.

Another concerning trend is sexual assault. Nationally, emergency departments saw a 1,533% increase in sexual assault-related visits from 2006 to 2019, according to the Journal of the American Medical Association (JAMA). Whether there are more sexual assaults, whether victims are more confident in our justice system, or whether societal understanding of what constitutes assault has changed over time, the facts point to this posing a serious concern for E&O policies as victims point to individuals in management, or to cultures that protect or encourage toxic behavior.

One touchstone suit by a Delaware court allowed shareholders to sue the former chief global people officer of McDonalds Corp for perpetuating a culture of sexual harassment. While the judge ultimately dismissed the case, the court affirmed shareholders had grounds to make it in the first place. This is not something that should be taken lightly in the management liability coverage space.

Regina Stephenson is a writer and editor concentrating on the financial services industry, most specifically insurance and Insurtech, at AgentSync